Voice notes
The customer sends a voice message, the order is recorded.
0:11
Got it: 2 Smash Burgers and one cola. Confirm the order?
The customers who order from you every week, do you have their numbers?
The apps rent you customers. Your WhatsApp keeps them.
Munadim takes your restaurant's orders on WhatsApp: delivery, pickup, and dine-in. Every order leaves you the customer's number and order history.
Burger Taht El-Beit
Online
Demo
0:07
9:41
Hi Ahmed 👋 One burger and fries. Anything else?
9:41
No
9:42
Same address?
9:42
Yes
9:42
Great ✅ Your order's gone to the kitchen, should reach you in about 30 minutes.
9:43
01 The arithmetic
You're paying to reach people who already know you
Every order through the apps costs you about a fifth of its value. That makes sense the first time: the app brought you someone new.
But the customer who orders from you eight times a month? You pay the same commission every time. On a 150 EGP order, that's about 240 EGP a month to the app, for one customer. And you still don't have his number.
30
/ 150
about 30 EGP to the app
Monthly commission statement Illustrative example
- Number of orders
- 400
- Average order
- 150
- Total sales
- 60,000
Commission (about a fifth) −12,000
EGP, every month
02 Your restaurant's direct ordering channel
One order. Three things happen.
The customer gets a receipt on WhatsApp. The kitchen gets the ticket. And you get the customer: number and history, in a dashboard that belongs to you.
- Delivery
- Pickup
- Dine-in
And the customer is recorded for you
Demo
A returning
Ahmed Mahmoud
0100 000 4437
8
VISITS
2,140
LIFETIME EGP
267
AVG TICKET
- Last order
- 3 days ago
- Branch
- Maadi
- Address
- Street 9, Maadi, floor 3, apt 7
- Favourites
- Classic BurgerLoaded Fries
- Notes
- Likes it without onions ⚠ Nut allergy
On the same number your customers already message you on. No new number, no app.
03 Dine-in
The people sitting in your restaurant right now are the customers you know least about
Delivery at least leaves an address. Dine-in leaves nothing.
- 1
A code on the table
Burger Taht El-Beit
Scan and order from your table
- 2
He scans and orders from his seat
BBurger Taht El-BeitDemoI'd like to order from the table
Hi 👋 What table are you at?
4
Great ✅ Order's gone to the kitchen.
- 3
His number is recorded for you
Dashboard · CustomersDemoADine-inAhmed M.
010• ••• 4437
1
VISITS
210
LIFETIME EGP
210
AVG TICKET
Notes (the bot uses these)
No onions
Orders (1)
O-2TGCEGP 2101× Truffle Shroom Burger
A code on the table. The customer scans it, says his table number, and orders from his seat. The order goes to the kitchen, and his number is recorded like any other order.
04 How it understands
It understands your customers the way they actually talk
And it replies in their language: Arabic, Franco, or a voice note.
Franco-Arabic
He types 3ayez burger, it's understood, and answered in the same language.
3ayez burger w batates
3andena Classic w Smoky w Nashville, anhi wa7ed?
Landmark addresses
"Next to El Ezaby pharmacy" works as an address.
New Cairo, next to El Ezaby pharmacy, 90th street
Got it. Delivery is 30 EGP, and time is about 45 minutes.
Cash and change
Paying with a 200? The change is calculated and passed to the driver.
Cash, I have 200
Got it, change is 38 EGP with the driver.
Multiple branches
Separate delivery zones, fees, and hours for each, and the order goes to the right branch's kitchen.
📍 My location
Nearest branch that delivers to you: Nasr City branch. Should I send the menu?
And it never guesses the numbers. Price, total, and delivery fee are computed from your menu. If a customer asks something it doesn't have an answer for, it says the team will confirm. It doesn't make one up.
06 Three steps
From menu photos to the first order
You're taking orders the same week.
- 1
Send us photos of your menu
Phone photos are fine. We build the menu.
Phone photos are enough
- 2
We set up the rest
Delivery zones, branches, delivery pricing, and the WhatsApp number.
Your menu
Demo- Classic Burger260
- Smash Double290
- Cheddar Fries75
Delivery zonesBranchesWhatsApp number ✓ - 3
Your customers order
From the same number. No app to download, no new device.
New order · O-A101
Classic combo ×1
From your own number
9:41Demo
07 Pricing
Clear pricing, and no commission on the order
Every plan has everything: the dashboard, delivery, pickup, dine-in, and all your branches.
Start
3,500EGP / month
- Included orders
- 300
- After that
- 10 EGP / order
Grow
9,000EGP / month
- Included orders
- 1,000
- After that
- 8 EGP / order
Scale
18,000EGP / month
- Included orders
- 2,500
- After that
- 7 EGP / order
Included in every plan
- Delivery, pickup, and dine-in QR
- Every customer's number is yours to keep
- Order dashboard
- Egyptian Arabic, Franco, and voice notes
- Cash-on-delivery change handling
- All branches, unlimited menu items
- Menu built from your photos, live in a day
- Branch-specific delivery zones
- Full order history per customer
One-time setup fee of 2,500 EGP, and 1,500 per additional branch. Assuming the apps take about a fifth of the order. Your real commission is on your monthly statement.
We're not the cheapest thing on the market. We're the arithmetic that works in your favour.
08 Questions
Questions people ask
What restaurant owners ask before they start, and our answer.
Still have a question? Ask us on WhatsApp. R Restaurant owner Demo
- "My staff won't be able to use it"
- There's nothing new for them to learn. The order arrives ready; the cashier sees it like any other order.
- "Is this an app?"
- No. Nothing to download, for you or your customers. It all runs on WhatsApp.
- "How will it talk to my customers?"
- In your restaurant's name, in Egyptian Arabic. Our name never appears. That conversation belongs to your restaurant.
- "Do you take commission?"
- No. A monthly subscription, and a fixed per-order price past the included volume. It's written above.
- "I have a POS. Will this conflict with it?"
- Munadim takes the orders; it doesn't replace your POS. We can talk about connecting them when you need it.
- "What if the customer changes his mind mid-order?"
- It adjusts like a person would: add, remove, swap. The total is recomputed.
- "What if he asks something it doesn't know?"
- It doesn't guess. It says the team will answer, and the question reaches you in the dashboard.
- "What if it gets it wrong with a customer?"
- Someone from your team steps into the same chat and takes over. No customer is left without a reply.
09 Who we are
Munadim builds ordering channels restaurants own.
English, Egyptian Arabic, Franco, voice notes: answered by AI, on WhatsApp.
10 Book a demo
Want to see it working?
15 minutes, on WhatsApp or at your restaurant. We'll send an order by voice note in front of you, and you'll watch it reach the kitchen and land in your records.
Show me a real order or call: 01009955923
15 minutes on WhatsApp. No commitment. · [email protected]
M MunadimOnline Demo
Hi 👋 Send this message and we'll get back to you with a demo time.
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